Due to the spread of COVID-19 in Michigan, on March 28, 2020 Governor Whitmer signed an executive order stating that local water authorities must restore water to all occupied homes where it was previously shut off because of non-payment. If you live in Detroit and currently do not have water service at your home, or your water is at risk of being turned off, you may qualify. If you followed Steps 1 and 2 below, and have not had your water service restored, please fill out this form to share your story with us. We will review it as soon as possible and share it with the Clean Water Public Advocate at EGLE. Please read our disclaimer.

STEP 1: If you don’t have water at your home or know someone who does not have water, you must first call:

  • Wayne Metropolitan Community Action Agency: (313) 386-9727

STEP 2: If you are still unable to get your water reconnected and believe you qualify, you can call:

  • Michigan’s Department of Environment, Great Lakes and Energy (EGLE): (800) 662-9278
  • Ask to speak to Ninah Sasy, the Governor’s Clean Water Public Advocate


  • The Governor’s Constituent Services line: (517) 335-7858

STEP 3: If you are still unable to get your water restored, please call the ACLU of Michigan at (313) 578-6800 or the Michigan Welfare Rights Organization at (313) 964-0618 and leave a message or fill out the form below.

Disclaimer: Please note that the information you share with us on this page is not confidential and by sharing your story with us on this form you are providing us with consent for us to share it with Michigan Welfare Rights Organization, Wayne Metropolitan Community Action Agency, Michigan’s Department of Environment, Great Lakes and Energy and/or the Governor’s office to help get water service restored. If you are seeking legal assistance from the ACLU, click here to fill out our legal complaint form. Neither this form nor our receipt of your information through this form is an offer or agreement by the ACLU of Michigan to provide you with legal representation or legal advice, or to take any action on your behalf. You are solely responsible for meeting any statute of limitations, deadline, or other requirement for water reconnection, and you should not rely on the ACLU of Michigan to help you meet those requirements while your information is being reviewed.